COVID-19 UPDATE - Monday, November 16, 2020
DUE TO THE RECENT COVID-19 UPDATES, THE CITY OF BUNKER HILL WILL ONCE AGAIN CLOSE IT'S DOORS TO THE PUBLIC AND WILL REMAIN CLOSED, PENDING UPDATES FROM THE GOVERNOR'S OFFICE. THE OFFICE STAFF WILL CONTINUE TO WORK, AND AS ALWAYS, YOU MAY CALL THE OFFICE FOR ANY CONCERNS YOU MAY HAVE AT 618-585-4632 EXT. 2 FOR GINGER IN THE PUBLIC WORKS DEPARTMENT, OR EXT. 4 FOR LEIGH, THE DEPUTY CLERK. YOU MAY PAY YOUR WATER BILL BY ACCESSING THIS WEBSITE, FEE APPLIES, OR BY GOING TO GOVPAYNET.COM,FEE APPLIES, ENTER PLCID: 7506 AND FOLLOW PROMPTS, BY USING THE NIGHT DEPOSIT BOX LOCATED ON THE SOUTH SIDE OF THE BUILDING OR YOU MAY MAIL IT IN. WE CANNOT ACCEPT PAYMENTS OVER THE PHONE. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE, AND WILL MAKE EVERY ATTEMPT TO ASSIST YOU IN ANY WAY POSSIBLE.
PUBLIC WORKS INFORMATION - Monday, September 21, 2020
Water Bills will be mailed out on the last business day of the month.
Although every effort is made to apply your payment before new bills are printed, please note: PAYMENTS MADE ON OR AFTER THE 25TH OF THE MONTH MAY NOT BE REFLECTED ON YOUR NEW BILL.
To avoid a 10% penalty, your bill must be paid on or before the 15th of the month.
Disconnection notices are mailed on or about the 20th of every month, this is a pink notice.
WE DO NOT ACCEPT CHECKS ON A PINK NOTICE, CHECKS LEFT IN NIGHT DEPOSIT FOR A PINK NOTICE WILL BE DISREGARDED. We accept cash, money order, or debit/credit.
If your having difficulty paying your bill, please contact the office before the date of disconnection to discuss arrangements. Arrangements cannot be made on the day of disconnection.
If your water bill is not paid by the date of disconnection listed on your pink notice, disconnection will occur. A $70 shutoff/reconnect fee will be assessed and must be paid in full, in addition to the past due amount, before service can be restored.
The Public Works Department does not turn on or shut off service on weekends.
You can reach the Public Works Department office by calling 618-585-4632 ext. 2