PUBLIC WORKS INFORMATION - Tuesday, August 3, 2021
Water Bills will be mailed out on the last business day of the month.
Although every effort is made to apply your payment before new bills are printed, please note: PAYMENTS MADE ON OR AFTER THE 25TH OF THE MONTH MAY NOT BE REFLECTED ON YOUR NEW BILL.
To avoid a 10% penalty, your bill must be paid on or before the 15th of the month.
Disconnection notices are mailed on or about the 20th of every month, this is a pink notice.
WE DO NOT ACCEPT CHECKS ON A PINK NOTICE, CHECKS LEFT IN NIGHT DEPOSIT FOR A PINK NOTICE WILL BE DISREGARDED. We accept cash, money order, or debit/credit.
If your having difficulty paying your bill, please contact the office before the date of disconnection to discuss arrangements. Arrangements cannot be made on the day of disconnection.
If your water bill is not paid by the date of disconnection listed on your pink notice, disconnection will occur. A $70 shutoff/reconnect fee will be assessed and must be paid in full, in addition to the past due amount, before service can be restored.
The Public Works Department does not turn on or shut off service on weekends.
You can reach the Public Works Department office by calling 618-585-4632 ext. 2